Going that extra mile
At Hindware, we believe in creating experiences that offer you ‘peace of mind’ by going that extra mile and providing added value to our customers. It is our firm belief that a happy customer is a loyal customer, hence we strive to provide only the best to them, be it in terms of our dynamic products or efficient services.
Explore our value added services to know more about how you can benefit from us.
Installation Service
Hindware provides installation service** through company’s well trained, skilled service personnel to enhance product life and to achieve customer delight.
Scope of Work** :
Pre Installation (Before product purchase)
- Assessing the site
- Suggesting the alteration/civil/mason work, if required
- Product marking
Post Sale Visit (After product purchase for marking only)
- Checking of product & site
- Approving the basic work carried/suggesting alteration
- Suggesting the consumables/complementary products/ accessories to be bought.
- Capturing Site Details.
Installation Call** (After product purchase & site ready)
- Checking the site status
- Approving the consumables/fixing accessories availability.
- Installing the product
- Giving functional demo to customer
- Ensuring customer satisfaction
- Taking customer feedback on Installation Report
Terms & Conditions
- The above rates are inclusive of service Tax.
- The above rates are for individual product. In case of bulk quantity/project installation, the rate are separate and to be collected from local service centre or write back to us at [email protected]. And we will contact you.
- Installation points/site should be ready available for product installation. For any other work, The charges shall be collected as actual, only if it comes under scope of work, as decided by our Authorized service personnel.
- Hindware service has a right to refuse to undertake the installation in case the work is beyond scope of working as deemed fit by Hindware.
- Ensuring customer satisfaction.
- All suggested civil/mason/plumbing provisions to be carried by customer at his own cost.
- The cost of consumables/material required to install the product shall be borne by customer only.
- The additional accessories, which are not part of standard accessories supplied with the units Shall be provided by customer on his/her cost.
- Post completion of installation, our authorized service personnel will demonstrate the product, In case of any abnormal functioning, the same has to brought to notice immediately.
- The rates are subject to change without prior notice.